Excalibur doesn't show everything blank

otriggad

Sir_Ivan Perfect! Settings are finally back.
Thank you for all your hard work!

Sir_Ivan

Summing up for anyone encountering that problem.

1) move this folder to Desktop and restart Premiere Pro:

[win]: C:\Users\%username%\AppData\Roaming\Knights of the Editing Table\excalibur
[mac]: /Users/%username%/Library/Application Support/Knights of the Editing Table/excalibur

if this didn't help
2) move this file to Desktop and restart Premiere Pro:

[win]: C:\Users\%username%\AppData\Roaming\SpellBook\knights_of_the_editing_table.excalibur.json
[mac]: /Users/%username%/Library/Application Support/SpellBook/knights_of_the_editing_table.excalibur.json

note to myself: implement backup for user settings and shortucts

hobbesedits

Hi,

I've been using Excalibur for around a year with no issues but it stopped working on me today.

I noticed my Excalibur shortcuts weren't working today and the unsheathe command didn't work either. When I click on Window > Extensions > Excalibur Settings this window pops up. It's missing all my shortcuts and clicking on any button apart from the red X to close it does nothing:

I then downloaded and installed the most recent version of Excalibur but the problem persisted. I uninstalled Excalibur using these instructions (https://manuscript.knightsoftheeditingtable.com/extensions/excalibur/uninstall) then reinstalled it and the problem persists.

This issue is very recent, I think it started either today or yesterday. I didn't update Premiere to a new version or make any changes to the Excalibur or Premiere folders as far as I know.

Does anyone know what to do in this situation?

Thanks

tuanmaster

hello today my software version 1.2.8 suddenly has an error not showing shortcuts i need help with this problem, the application still shows in premiere but everything is blank no response. tried all ways to kill viruses, i read the permission section for premiere pro. but i don't understand how can anyone help me?

i use the latest version of premiere pro
-Excalibur_1.2.8
win 11

hobbesedits

Replying to say thank you Sir Ivan! Your solution solved my problem. Taking out the file in the Spellbook folder is what worked for me.

SirCutsAlot

I am having the same problem with 1.2.9. I have tried uninstalling and reinstalling and it doesn't seem to function. I cannot see any commands nor can I add new commands. I have moved files out of the directory that also did not seem to help. Any suggestions?

Sir_Ivan

SirCutsAlot What OS and Premiere Pro version do you use (exact number, e.g. 10.14.5)?

Can you share screenshot of Excalibur Settings (command tab)?

SirCutsAlot

Windows 11
Premiere 25.1.0

The Add User Command button as well as close button also do not function.

Sir_Ivan

SirCutsAlot did you try to move both folders/files, that are noted here:
https://forum.knightsoftheeditingtable.com/d/630-excalibur-doesnt-show-everything-blank/14

please try again and restart Premiere Pro

SirCutsAlot

Sir_Ivan Back in business good sir! Time to storm the gates of the editing room!

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