Excalibur not unsheathing, user commands not working

trevorohare

Hi! Long time first time. Love Excalibur and use it all the time. For some reason, lately, I have been having issues with it. I am on a Windows 11 PC, using Premiere v25.5.0 (Build 13) which I believe is the latest version, and Excalibur v1.2.10. Here's the issue:

The default keybind to unsheathe Excalibur no longer functions. My user commands inside of Excalibur are also not working as intended.

Screenshare showing the issue: https://drive.google.com/file/d/1K-V0ZJWeRsyaT6zseEFvgZ2BRCmORPf7/view?usp=drivesdk

Any idea why this is happening? Thanks for your help!

Trevor

Sir_Ivan

trevorohare Is it possible to change shortcut for Unsheathe Excalibur in Excalibur settings?

trevorohare

Sir_Ivan When I tried, it would not register a new keybind no matter what I pressed, which is strange.

Sir_Ivan

trevorohare might be anti-virus issue?
Try this:
https://manuscript.knightsoftheeditingtable.com/extensions/excalibur/compatibility/windows-antivirus

trevorohare

Hmm. I have both of those items listed as exclusions in Windows Security, so I don't think that was the issue.

I ended up just completely removing Excalibur from my system and reinstalling it. Seems to have fixed my issue with the tiny inconvenience of having to set up my user commands again. I'm not sure how things got borked in the first place, but all is currently well. Thanks for taking the time to troubleshoot with me!

Sir_Ivan

trevorohare Great, thanks for letting me know about the solution!

trevorohare

Looks like the issue has returned somehow. I haven't changed or updated any settings, so I'm not sure what happened.

Sir_Ivan

trevorohare write me to support@knightsoftheeditingtable.com and send me please screenshot of your Excalibur Settings (commands tab).