WATCHTOWER LICENSE NO WORKING

deepfriedliempo

watchtower saying all available seat are used but I only used 1, and it's in the same PC, I check the license manager it is 1 out of 2 but, watchtower says seats are all used up.

Sir_Ivan

There was a mistake in license database, I've fixed it. Please try again.

deepfriedliempo

Sir_Ivan It's working now, but I have another problem Excalibur is not working now, It has no response what so ever, It is working fine just this morning.

Sir_Ivan

deepfriedliempo
Excalibur settings might be corrupted. Let’s try this:

1) move this folder to Desktop and restart Premiere Pro:
[win]: C:\Users__username\AppData\Roaming\Knights of the Editing Table\excalibur
[mac]: /Users/username__/Library/Application Support/Knights of the Editing Table/excalibur

if this didn't help:

2) move this file to Desktop and restart Premiere Pro:
[win]: C:\Users__username\AppData\Roaming\SpellBook\knights_of_the_editing_table.excalibur.json
[mac]: /Users/username__/Library/Application Support/SpellBook/knights_of_the_editing_table.excalibur.json

deepfriedliempo

Sir_Ivan It's working now, thank you, Sir Ivan. Your quick replies are appreciated.