[Problem] "Refreshing presets..."

Gabi

Hi, I have recently purchased the Excalibur plugin, the problem I am having is that when I want to search for a preset it stays on "Refreshing presets..." and I have left it for 10 minutes loading but it seems to stay there.

Is there a solution?

I have also written this on reddit:

Sir_Ivan

“Refreshing presets…” is for Effect presets. It usually takes time if you have a lot of presets.
What size is your presets file?
You can find it here:

Mac: /Users/**username**/Documents/Adobe/Premiere Pro/24.0/Profile-CreativeCloud-/Effect Presets and Custom Items.prfpset
Win: C:\Users\**username**\Documents\Adobe\Premiere Pro\24.0\Profile-CreativeCloud-\Effect Presets and Custom Items.prfpset

Gabi

How long does it take approximately? should I leave the window open until it loads completely?

The weight of the presets is 424mb

Sir_Ivan

Gabi Just keep Premiere Pro open. You have a lot of presets, so it might take about 30-60 minutes.

Gabi

Sir_Ivan
I have done it because I was even editing, but today after 3 days it still continues. Is it normal?

Now the presets appear, but when I write, it crashes and waiting for about 3 seconds... And then the writing is finished with the list of presets. I mean that, it is not fluid the writing and appearance of presets as for example FX Console of After Effects.

My pc has these specifications:

Ram 48Gb
Nvidia Gtx 1660 6gb
Intel core i7 10700

Sir_Ivan

Gabi What do you mean by "when I write, it crashes and waiting for about 3 seconds"?
Could you record your screen and send it to support@knightsoftheeditingtable.com

chico

Had this same issue, downgraded Premiere Pro to 24.4.1 and it began working again. Ver 24.5 stopped Excalibur from working. The issue was the exact same in which whatever 24.5 changed was causing the plugin to constantly keep refreshing presets but never actually completed the refresh process

Sir_Ivan

chico could you try to export your presets from Premiere Pro, delete them and then re-import back? Will it solve the issue with Excalibur?

Quentinlucas

I'm having the same issue. Refreshing presets... Excalibur updated to 1.2.5, Prem updated to 25.0. It's rendered excalibur useless. Has anyone found a solution?

Sir_Ivan

Quentinlucas could you try to export your presets from Premiere Pro, delete them and then re-import back? Will it solve the issue with Excalibur?