I replaced my MacBook from M1 to M3. When I installed Excalibur into my new M3, it didn't work properly.
Specifically, the extension is included and the license is displayed in the settings, but all functions such as shortcut keys cannot be used. Also, the license key is displayed in license management, 0 out of 2 is displayed in SEATS USED, and the new M3 is not displayed in computer name. I have already deleted the previous M1 from computer name.
I have already tried the uninstall method. When I reinstall and start it up, the license key has already been entered in Premiere Pro, so this may be the cause.
- Excalibur version:1.2.3
- Premiere Pro version:2024.6
- Operating System and version: