From refreshing presets to now no presets at all

springsweaters

Good day Sir Ivan,

I am having trouble with Excalibur - the same problem in the forum below.

https://forum.knightsoftheeditingtable.com/d/241-my-excalibur-is-empty/11

I have tried the steps a while back, and written to the support email a few times, but the programs used to say "refreshing presets”, but now there are no presets at all. There is no folder for Knights of the Editing Table in my Application Support, and I just downloaded the new update hoping that would fix my issue.

Any help at all would be amazing - it worked for a few weeks and it was absolutely incredible.

Sir_Ivan

Good day Sir,
make sure you are in user library, I think you are in global library now.
So it should be:
/Users/__USERNAME__/Library/Application Support
vs
/Users/Library/Application Support

springsweaters

I do not believe I have that folder in there, my liege.

Sir_Ivan

springsweaters it is hidden.
you can get there you if you will press cmd+shift+G and then type there:
/Users/assistant2/Library/Application Support and then press Enter

BlitzBrickz

The same issues is happening to me, whenever I type in a effect I get this message

and reverting to a previous version did not fix it.

Update I fixed it doing this

https://forum.knightsoftheeditingtable.com/d/241-my-excalibur-is-empty/11