Watchtower 'File Import Failure' Annoying Pop-ups

ahv

Watchtower Issue:

In some of my selected folders, there are files that cannot be imported into Premiere. This makes the 'File Import Failure' notification appear.

Watchtower then continues to try and import these files every time it syncs, which means I'm getting constant pop ups from Premiere, even when I have another app open like Chrome.

Is there any way to make Watchtower stop trying to import files that have failed to be imported previously?

Thanks!

Sir_Ivan

What extension do these files have? Are those file growing (e.g. in process of downloading)?

ahv

.jpg but they are CMYK so can't be imported into Premiere. The CMYK files aren't growing, it's the same files that Premiere keeps trying to re-import.

Sir_Ivan

Got it. Currently there is no way to filter those files. You need to move them to different folder, so Watchtower won't import them.
You can add global filter for .jpg files, but probably you don't want this.

ahv

Sir_Ivan --- Ah okay, no worries. It's a funny one because I'm syncing a shared client dropbox so I can't mess around with the folder structure now but at least I know that next time I use it I won't have that problem! Thanks 🙂

FunFuerFelix

Same problem here. I use Watchtower to autosync my dropbox with the project, but currently there is a corrupt file that gets imported over and over again, which leads to this super annoying problem. Luckily in my case I can delete it.
I think it would be cool to add a menu that pops up after or instead of the import failure dialog where you can choose to ignore that file for future imports.

Sir_Ivan

FunFuerFelix failed import is triggered by Premiere Pro and there is no access to this information via API. It will require to create some complex workaround to make "ignore for future imports" dialog.
So for now I just suggest to remove problematic files from watch-folder.