No Video/Audio/Presets in Excalibur

decoy

Just installed Excalibur on my Windows 10 laptop and some options are grayed out. (see screenshot)
Can somebody please help me?

Sir_Ivan

Try restart of Premiere and restart of a computer.

decoy

Sir_Ivan Thanks for your reply. I have restarted PC many times but still issue persists. Also tried resetting Premiere by holding shift upon launch.

Sir_Ivan

try to reset Excalibur settings: delete this folder and restart Premiere Pro:
C:\Users\*username*\AppData\Roaming\Knights of the Editing Table\excalibur

decoy

Sir_Ivan Reporting back. I have deleted the excalibur folder and restarted not just the Premiere but also the PC. Issue still not resolved. I also saw another forum post where you also suggested a knights_of_the_editing_table.excalibur.json file be deleted. I deleted that file and the excalibur folder again and still did not fix the problem.

decoy

https://imgur.com/7uamAKN

Can't pull up "multiband compressor" as an example

Sir_Ivan

Hm, please write me to support@knightsoftheeditingtable.com.

Sir_Ivan

Problem was fixed by installing Premiere 2023.
Not sure what happened here, maybe this specific version of Premiere 2022 (22.6.0) had API bug.

decoy

Hi Sir_Ivan, the issue is back. I updated to the latest version of Premiere and Excalibur won't show video presets anymore.

Troubleshooting steps I have performed so far are:

restarting PC didn't fix it.
check for "world" settings in debug console, there is no "world" entry at all
moved excalibur folder and knights_of_the_editing_table.excalibur.json file to the desktop and restarted Premiere, didn't fix it
reinstalled Premiere and reinstalled excalibur + PC restart didn't fix it

Sir_Ivan

Please write me to support@knightsoftheeditingtable.com

decoy

Sent you the log file via email sir_Ivan