Local or Network Drives Not Recognized in Watchtower

hyphenate

Hello,

First off, excited to be a new user of Watchtower as I think it will make our workflow in Premiere so much more efficient.

Now, if we could just get it working. I'm sure this is something incredibly basic that we are missing but I couldn't find anything about it in the documentation. On two different workstations running Windows 10 / Premiere Pro 2022 there is nothing listed under drives so we are unable to access any of our files.

Please advise on what the solution is here. Screenshot attached.

Thanks!
Travis

Sir_Ivan

Sir Travis, please send me email to support@knightsoftheeditingtable.com
Let's slay this bug.

barrybartist

Sir_Ivan Were you able to resolve this? Seems I'm having the same issue and the easy fixes aren't cutting it (restart, uninstall).

[Edit] I also noticed that I could no longer render out of Premiere until I uninstalled Watchtower. Premiere would hang trying to load the Export view.

Sir_Ivan

barrybartist until I roll out next update I fix it manually 🙂
please write me to support@knightsoftheeditingtable.com

HippoClasher

I just installed Watchtower today, excited to try it out and seems like I also have this issue, did you fix it by now?
I also send you an email to support@knightsoftheeditingtable.com

barrybartist

My specific issue turned out to be folders with lengthy image sequences (30,000+). Watchtower was trying to crawl through all the images and would hold up showing any folder trees or Premiere's export view.

My solution was: Close Watchtower > Save Project > Close Premiere > ReOpen Premiere

Then I could open Watchtower and remove the offending folder. It also fixed the render issue I was having.

stephenalexandar

Is this solved now, I am having the same problem in AE 2022 on Mac, no harddisks are shown anymore WT 1.3.2.?